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User Services Librarian, University Libraries

The User Services Librarian manages the daily operations of the J. Thomas McCarthy Library, including setting hours, overseeing staffing, and ensuring library users' needs are being met. The position coordinates with Facilities and Campus Security to maintain a safe, clean, and accessible environment, and oversees library spaces and physical collections. Working under the Associate Director of User Services and Academic Engagement, the role develops and maintains policies for circulation, reserves, interlibrary loan, and other user services, and ensures documentation is current and accessible. Reporting to the Associate Director of User Services and Academic Engagement.

Work Location: Doheny Campus (Downtown Los Angeles)

Start Date: Immediately

Application Deadline: Open until filled

Annual Salary Rate: $70,304.00

Monthly Salary Rate: $5,858.67

Hiring salary can be above the posted pay range if candidate's qualifications are determined to be above the minimum requirements of the position description.

Duties and Responsibilities:

1. Serves as the on-site manager of the McCarthy Library at the Doheny campus, ensuring optimal services, facilities, and resources are provided to users
2. Works with User Services staff to determine the J. Thomas McCarthy Library's hours and staffing; provides direction on, and participates in, hiring and training student employees
3. Supervises two employees and, indirectly, approximately 25 student employees who provide user services at the circulation desk
4. Serves as the J. Thomas McCarthy Library's liaison to Facilities Management and Campus Security, ensuring that the library's facilities are clean, safe, and accessible
5. Manages the physical spaces and collections at the McCarthy Library, in consultation with librarians and colleagues
6. Under the direction of the Associate Director of User Services and Academic Engagement, develops policies and procedures for circulation services and statistics, course reserves and e-reserves, interlibrary loan services, and general user services across both campus libraries
7. Documents and maintains policies and procedures in a shared platform accessible to all library staff
8. Collects and analyzes statistics for the assessment of services and spaces; compiles data for IPEDS, the ACRL Benchmark survey, and the MSMU Libraries annual report
9. Coordinates support for the execution of events in the McCarthy Library
10. Serves as the lead for the integrated library system's fulfillment, resource sharing, user management, and analytics modules; monitors, troubleshoots, and makes recommendations about the functions of the integrated library system (ILS)
11. Ensures McCarthy Library staff and student workers are trained on ILS functions and able to perform circulation and resource sharing tasks adequately

Other Duties and Responsibilities:

1. Collaborates with, and supports, librarians and staff at both campus libraries to ensure optimal service is given to all members of the MSMU community
2. Covers shifts at the circulation desk, as needed
3. Maintains a consistent presence in the library during normal business hours
4. Weekends and evenings may occasionally be required
5. Runs reports, analyzes operations, and creates summaries for annual reports
6. Performs other duties as assigned by the Associate Director of User Services and Academic Engagement

Job Requirements:
Knowledge:

• Standard policies and procedures for library access services and operations, including all aspects of circulation, course reserves, interlibrary loan, collection management, stacks maintenance, and security of buildings and materials
• Standard structures of information description and access in integrated library systems, library services platforms, and discovery tools
• Working knowledge of statistics, spreadsheets, and data analysis

Abilities and Skills:

• Engaging and effective leadership skills, strong interpersonal communication skills, and the ability to motivate others and work in a team-based environment
• A passion for working with students and creating community
• Fluent use of integrated library systems, and the ability to master new technologies quickly
• Ability to retrieve and analyze data, assess operations and services, and implement improvements
• Use of library technologies such as online cataloging systems, databases, and digital collaboration tools
• Excellent written, oral, and presentation skills; English comprehension and communication proficiency required, Spanish desired
• Excellent customer service skills
• Demonstrated success managing projects and leading teams
• Demonstrated commitment to inclusive excellence
• Ability to maintain a consistent presence in the library during normal business hours

Education:

• Masters of Library and Information Science from an ALA-accredited university, or equivalent combination of education and experience

Experience:

• A minimum of one year of user services experience in a library setting, preferably two or more

Additional Information:

To apply, visit http://msmu.interviewexchange.com/jobofferdetails.jsp?JOBID=198638





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