Explore Higher Ed Jobs for Black Professionals

Education & Experience:

• Bachelor's degree with two years of experience in performing the above-listed duties or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Demonstrated ownership, accountability, and thorough follow-through from initial task through completion.
• Reliability, punctuality, and consistent attendance, including early-morning operational needs.
• Strong organizational skills and attention to detail.
• Critical thinking and problem-solving skills to evaluate information, detect discrepancies, determine next steps, and escalate issues appropriately.
• Ability to balance field inspections, customer service, vendor coordination, documentation tasks, and administrative deadlines.
• Ability to work independently in the field, assess conditions, document findings accurately, and follow issues through to completion.
• Ability to validate preventive maintenance activities using vendor documentation, system records, service dates, photos, inspection results, and onsite verification.
• Strong written, verbal, and interpersonal communication skills.
• Ability to prepare clear and accurate emails, notes, inspection documentation, service updates, and customer responses.
• Accurate typing, data entry, tracker updates, and handwritten field note-taking.
• Strong customer service skills and professional judgment when responding to complaints, service concerns, and stakeholder questions.
• Ability to interface with vendors to request information, coordinate service, validate completion, and follow up on deficiencies.
• Ability to manage multiple priorities, shifting deadlines, competing service needs, and urgent operational issues while maintaining accurate records.
• Familiarity with regulatory requirements related to service contracts, inspections, and facility operations.
• Proficiency in Excel and/or Smartsheet for tracking inspections, service requests, preventive maintenance, invoices, vendor follow-up, and action items.
• Experience with financial, procurement, or work order systems such as Oracle, FIMS, EAM, or similar platforms.

Certifications and Licenses:

• Must possess and maintain a valid California non-commercial Class C Driver's License.

Physical Requirements:

• Frequently perform desk-based computer tasks, use a telephone, sit, and use light/fine grasping.
• Occasionally stand, walk, and write by hand, lift, carry, push, and pull objects weighing 10 pounds or less.
• Rarely kneel, crawl, climb, twist, bend, stoop, squat, reach, or work above shoulders, grasp forcefully, and sort, file paperwork, or parts.
• Ability to drive day or night.

Working Conditions:

• Requires 24-hour response availability seven days per week for emergency situations
• Additional work hours on an as-needed basis

Work Standards:

• When conducting university business, must comply with California Vehicle Code and Stanford University driving requirements.
• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

The expected pay range for this position is $100,114 to $110,747 per annum.

Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for you:

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.